Paris
14, Rue Soleillet Paris 75020 France
contact@hotelappz.com
Ph: +33 01020304
Lisbon
Rua Castilho, 39, 11A 1250-068 Lisboa Portugal
contact@hotelappz.com
Ph: +351 01020304

Our Functionalities

Guest data management
  • Direct connector with top PMS : Opera, Mews, Apaleo, Guesty, Tabhotel… for an instant data flow
  • Single Point of Truth : automated deduplication, easy management of Opt-ins/Opt-outs
  • You can tag your client easily for an enhanced customer service and marketing (B2B vs B2C, family vs individual, leisure vs business,….)
  • Send direct emails or messages to your clients : alerts, confirmations, invoices…
Marketing Automations
  • Easy automations at every moment of your guest journey with our ready-to-use templates: booking confirmation,  pre-stay email, in-stay email, post-stay email
  • Powerful segmentations according frequent hotel logics (origin, language, travel reason, season, preferences, profile….). You can add any custom segmentations according to your specific needs.
  • Manage your campaigns easily: intuitive drag and drop template generator and easy always refreshed segmentation tool (you don’t have to import and export files)
  • New remarketing capabilities : get the most of website visits through dynamics and multi-channel retargeting tactics
Multi-experiences & multi-channels
  • Integrate any experience or hotel tech to the guest journey : wifi, restaurant & bar POS, spa, excursions, reviews tech, self checkin, keyless access
  • Add more channels : whatsapp, Facebook messenger, sms, website notifications…
  • Improve your cross-sell/upsell strategies
Next gen Hotel Features
  • Move towards a full Guest-centric experience for maximum impact & memory. You can create a lively phygital customer experience, at the top benchmark (ex : Airbnb)
  • Gain insights on your Guest experience through Dashboards
  • Upgrade your Value proposition to new AI capabilities : propensity of renewal, propensity of upsell/cross-sell
Loyalty Marketing
  • Remind your guest of their stays and stay on top of their minds
  • Offer discounts or implement a loyalty program to make your guest come back
  • Manage your loyalty program, merging POS & digital
HotelAppz API and custom
  • Open API which allows fast & easy data flows with any tech
  • Connector with main PMS : Opera, MEWS, Apaleo, Tabhotel
  • I-frame within Apaleo for an even greater integration
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Functionalities

Guest data management
Marketing automation
Multi-experiences & multi-channels
Next generation hotel features
Loyalty
marketing
HotelAppz API and custom

Partners & tech friends

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