HotelAppz and Quicktext combine their forces by connecting their applications, to help hoteliers capitalize on their customer relationship. The HotelAppz Guest CRM is the clean, enriched database that hoteliers need to manage customer profiles in a single place. They can connect their different Hotel applications to it, and easily trigger and personalised email campaigns and automations. This offer is reinforced by Quicktext that makes hotels able to easily leverage instant messaging to generate new direct bookings via a smart chatbot on their website and Facebook messenger or increase additional sales via SMS, booking.com messages etc…
The connection between the two platforms allows detailed guest profiles on HotelAppz to be called up at any moment directly from Quicktext. It is a good example of how best of breed, open applications help Hoteliers regain control of relations with their guests.